After the induction event on Friday, October 16th, the 23rd year of the CAT Braindump is now in session. 80+ new CATs have volunteered to come on board. We will be providing a lot of general information about our systems and environment during the Fall quarter. This includes mentor sessions with hands-on training, learning about the administrivia needed to function on our front lines, getting an intensive introduction to our Windows/Linux/Networking environment, customer service skills, and first-time front line duty (with experienced CATs present to help).
As we move into 2016, we will get deeper into platform specific training and the opportunity to immerse in the various teams.